Definitions and interpretation
The words which bear a capitalized letter at the beginning have their respective meanings defined under the listed conditions. Irrespective of being singular or plural, the following definitions shall hold the same meaning everywhere.
You can cancel your order anytime till it is dispatched. Order will not be cancelled after shipping.
Exchange value for the customer
In case customer calls to return objects mentioned as non-returnable in the above provided list ask and try to understand the reason for the return request.
The refund for the returned product has to be done on the British D’sire wallet. If a customer requests to transfer the credit points into the bank then the customer has to email us on our customer support email handle where we will raise a ticket to transfer the credit points in the customer’s bank account. The return will be processed in five working days and if the return exceeds the mentioned timeline then the customer should notify the British D’sire customer support team and we will check the delay with the bank.
If you have any questions about our return policy, please contact us at our website email Support@britishdsire.com.